Eligible Branches: B.Tech All Branches 2016
Batch (Aggregate 60% with no Backlogs)
Designation: Security, Asset & Risk Management (SARM), End User Support (EUS)
and Server Systems Operations (SSO), Mobility &
Workplace Service Desktop Support Engineer.
Salary
Package: 2.4 Lakhs per Annum
Job Description:
- Remote
Infrastructure support delivery
- Perform
problem cause analysis
- Resolve
routine customer problem
- Ability
to Identify Opportunity & Implement Process Improvements
- Ability
to meet a set of defined account agent productivity measurements
Mandatory Skills
- Understanding
of operating systems, Windows 2000/NT/XP configuration options and
troubleshooting
- Browser
Support - Internet Explorer
- Strong
computer skills
- Proficient
in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring,
Ethernet, LAN/WAN
- Excellent
customer service orientation
- Neutral
accent
Desired Skills
- Ability
to identify basic hardware parts and aware of basic hardware concepts
- User
level familiarity with at least one e-mail client - Outlook, Notes etc
- Skilled
in commercially standard software applications and major desktop operating
systems
- Awareness
of basic networking concepts and technologies
- Questioning
skills /probing skills, as relevant to the issue and level of the caller
Location of Joining: Hyderabad or Bangalore
Recruitment Process:
·
Initial screening and
assessment of communication skills (In Person)
- Voice
& Accent assessment (Telephonic or In-Person)
- Technical
Interview (Telephonic or In-Person)
Documents to be carried for the event (original & one set of photocopies):
- Resume
- Education all year mark
sheets for the highest degree attained / pursuing
- Education degree
certificate (if course is completed)
- Government issued photo
ID card
- If
currently employed: Offer letter or Latest revision Letter and last 3
months salary slips
Valid Indian work permit (if applicable)
Date of Drive:
01st September 2015
Time of Drive:
09:30 AM
Venue: Indoor Auditorium, PG Block, Guru Nanak
Institutions.
